Refund and Cancellation Policy for European Sports Travel

Last Updated: November 1, 2023

1. Right of Withdrawal

1.1. As a consumer within the European Union, you have the right to withdraw from your online purchase without providing any reason within 14 days from the date you receive confirmation of your booking.

1.2. To exercise your right of withdrawal, you must inform us of your decision by an unequivocal statement, for example, by contacting our customer support at info@europeansportstravel.com.

2. Refund Procedure

2.1. If you exercise your right of withdrawal, we will refund all payments received from you, including the costs of the initial booking, without undue delay and in any event within 14 days from the day we are informed about your decision to withdraw.

2.2. We will process the refund using the same payment method you used for the initial transaction unless you explicitly request a different method.

3. Cancellation

3.1. If you wish to cancel your booking within 14 days from the date of your purchase, you have the right to do so.

3.2. Cancellation requests should be sent to our customer support at [Contact Information]. We will process your request and provide information on the cancellation procedure.

4. Exceptions

4.1. The right of withdrawal and cancellation may not apply in certain cases, such as for services that are provided immediately after booking, where the customer has explicitly agreed to this.

4.2. If you have any questions about whether your purchase falls under an exception, please contact our customer support for clarification.

5. Changes and Amendments

5.1. You may request changes or amendments to your booking in accordance with our terms and conditions. Such requests are subject to availability and any associated fees. Changes and amendments can be requested through our customer support.

6. Contact Information

If you have questions or need assistance related to refunds, cancellations, or changes, please contact our customer support at info@europeansportstravel.com.

7. Governing Law

This Refund and Cancellation Policy is governed by the laws of the European Union. Any disputes related to this policy will be subject to the exclusive jurisdiction of the courts of the European Union.

8. Changes to this Policy

We may update this Refund and Cancellation Policy to reflect changes in our practices or for legal reasons. The "Last Updated" date at the top of this policy will indicate when it was last revised.